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If you want to ask us a question, report a bug, or make a suggestion, you are at the right place! Our goal is to answer your queries by email within 24 hours, 7 day a week. Before you contact the support team, please read the F.A.Q ("Frequently Asked Questions"). |
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| F.A.Q | |
| Legal | |
| Q : Do I own the shapefiles generated by TIGOR? | |
A : Yes, they are yours. The state file (*.fdb) that you ordered however, belong to Nextractor Inc. and you are granted a license to use them as mentionnned in the EULA. |
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Q : Do I have to mention the US Census Bureau as a source for TIGER/Line® data? |
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| A : The U.S Census Bureau own different trademarks including TIGER®. The data files themselves are public domain. You can read more on this subject by following this link to the U.S. Census Bureau. | |
| Technical | |
Q : I just bought and installed a state database but it doesn't show in the State/County tree ? |
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| The state database (*.fdb) you downloaded must be copied under the following directory: .. \TIGOR\DATA\ directory. | |
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